In my previous post I was talking about Mike’s session on Consumerization and how I strongly believe you first stop should be HR and upper management for a clear and supported policy.
Mike’s presentation is create in it’s focus on the workspace area of consumerization but one topic that I believe should also be part of his slide deck is the “bring your own account” situation.
Not only are more and more Own devices are entering the corporate arena so are the personal apps that every one uses at home. People expect to have their twitters, dropbox, skype, spotify,…
Some of these applications can be tagged as being non business related and banned from corporate devices, however others might have valid business usages and be part of your business work area.
If we take skype for instance, many companies are now starting to use skype as a valid way of contacting employees and this could be a way you keep in contact with external suppliers. The questions now no longer is will we install this tool in our business but what account will be use to logon to the application.
At first sight it might seem a trivial thing and be fore you even think about it the end user has already signed in with their personal account.
Your question should be if they should do this? What is your policy? What do you do with mobile phones, do end users taker their phone number with them when they leave your company? Do you forward their emails to personal mailboxes for X months,….
A good example of this type of situation was recently in The New York Times with a twitter account:
Just as with BOYD there is no right or wrong answer here, there is just you company policy, informing your end users of acceptable usage and enforcing this with technology as much as possible.