DPM2007 system state backup error : ID 30214 Details: Internal error code: 0x809909FB

DPM 2007 message:

DPM failed to create the system state backup. If you are trying to create the system state of a Windows 2008 Server operating system, verify that the Windows Server Backup (WSB) is installed, and that there is enough free disk space on the protected server to store the system state. (ID 30214 Details: Internal error code: 0x809909FB)

when going to the server that needs to backed up we have the following messages in the application eventlog:

Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          30/10/2009 9:34:37
Event ID:      517
Task Category: None
Level:         Error
Keywords:     
User:          SYSTEM
Computer:      secretcomputer
Description:
Backup started at '30/10/2009 8:34:31' failed with following error code '2155348226' (System writer is not found in the backup.). Please rerun backup once issue is resolved.

systemwriter not found? huh ?

lets do a vssadmin list writers then and indeed there is no system writer.

image

after sending the above message through some searchengines i came across this post : http://social.technet.microsoft.com/Forums/en/windowsbackup/thread/0899eec1-9bcc-41f8-8df0-064de143b38e

which points to permission issues:

i ran the script in the post and my system writer returned.

Takeown /f %windir%\winsxs\filemaps\* /a

icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"

icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"

icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX)

C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {d0a010fd-a697-4cd0-9ee0-0807830bc73b}
   State: [1] Stable
   Last error: No error

the problem returns on reboot apparently… so be aware…

//Bart